This Privacy Policy explains how Bloom Atelier handles personal data in connection with its florist workshop services, including wedding bouquets and event decoration. It applies to website visitors, inquiry submissions, consultation requests, and customers who arrange floral services with us.
This overview highlights the principal topics addressed in this notice and directs readers to the relevant support path when further clarification is needed.
We use personal data to respond to inquiries, arrange consultations, prepare custom quotes, confirm deposits and event dates, coordinate design details, manage preparation and on-site setup, process payments, maintain records, support customer communication, operate the website, and meet legal, accounting, and security obligations.
We may share personal data with payment processors, technical service providers, communication tools, and other operational partners that help us run the website or deliver floral services. Where third parties assist with delivery, setup, or related support, they are expected to use the information only for the task assigned and to handle it under appropriate confidentiality and security obligations.
We may disclose personal data when required to comply with law, a valid legal process, or a lawful request from a competent authority. We may also share information when necessary to establish, exercise, or defend legal claims, or to protect the rights, property, or safety of Bloom Atelier, our customers, or others.
We may collect contact details, event and order information, consultation preferences, payment-related records, delivery and setup instructions, and communications sent through the website or by other direct contact. We also process limited technical data such as device and browser information, log data, and cookie-related identifiers when the site is used.
Most data is provided directly by engaged couples, wedding planners, and private event hosts when they make an inquiry, request a consultation, confirm a project, or arrange delivery and setup. We may also receive information from payment methods used for the transaction and from technical systems that record how the website is accessed and used.
We may use session cookies, persistent cookies, and similar technologies to keep the site working, remember basic preferences, and understand general usage patterns. These tools are not used to collect more information than is needed for those purposes.
We use standard browser-based controls and similar settings to manage non-essential cookies where possible. Disabling some cookies may affect site functionality, saved preferences, or the reliability of certain features.
Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or restriction of certain processing. You may also object to processing in some circumstances and ask us to review a concern about how your information is handled.
To make a privacy request, provide enough information for us to identify the relevant record and understand the nature of the request. We may ask for additional details before acting on the request, especially where the request concerns booking records, payment-related information, or event files.
Retention periods depend on the type of record and the reason it was collected. Inquiry records are kept for a practical period to manage follow-up, project records are kept for the life of the event file and related accounting needs, and technical logs are kept for a limited period unless a longer period is required for security, dispute handling, or legal compliance. When data is no longer needed, it is deleted or anonymized where appropriate.
The updated version will apply from the date it is posted unless a different effective date is stated. Where a change is material, we will take reasonable steps to draw attention to it through the website or other appropriate communication channels.
